This Operator Reviews
|Client:||Christopher Mersey - from Singapore|
|Trip:||Nature & Culture Tour of Madagascar|
|Comment:||Very soon after we requested info from Africa Guide, Mrs Fanja from the tour company emailed me and discussion over itinery etc was initiated.
This was all painless. Mrs Fanja and our Driver/guide met us at the airport and briefed personally. This was the same each time we were in Tana. Olivier was cheerful, helpful, flexible and a safe driver. The car was fine - he cleaned it every day it seemed - not an easy task.
We had a great time in Madagascar - I think you fall in love with it when the first lemur jumps on your back, and the quality of the food makes up for the somewhat spartan accommodations.We would go back and I'm sure we'd use them again. If I had to sum up this operator, the trip was well organised, and you really felt the personal attention every day.
|Client:||Vicky Ingham & Richard Amlot - from United Kingdom|
|Trip:||Barge Trip on the river of Tsiribihina and Trekking in the Tsingy of Bemaraha|
|Comment:||They were very good. After a long flight and the normal chaos of Tana airport it was a great relief to meet Fanja on the otherside of customs. Her English was very good and ensured our guides for the holiday were both reliable and friendly. It has to be said that the amount of organisation required in a country which has little tourist infrastructure, or phones for that matter, should not be underestimated. We often had to rely on our guides local knowledge and command of the Malagasy language to ensure everything went smoothly, and when things didn`t go quite to plan, to be able to sort things out.
All in all, excellent service and we wouldn`t hesitate to recommend them.